EQP means End Quantity Pricing or End Column Pricing. Sometimes manufacturers will offer their products at EQP. This means you can buy 100 pens that usually sell for $2.00 each at the 100 pricing for $1.50 each because they are on special at EQP where $1.50 is the price at the 5000 or end column pricing.

FAQs Archive - Lynmar.com Promotional Products

Do I have to pay for an over-run?

By Bob Elbert|2015-04-27T20:39:01+08:00April 27th, 2015|

Yes. The terms of all promotional contracts are subject to + or - 10% over-runs. If you ordered 500 plastic [...]

What does Overun / Underrun Mean? And why do they occur?

By Bob Elbert|2015-04-27T20:38:47+08:00April 27th, 2015|

An over-run is when you order 500 plastic credit cards cases and you receive 515. An under-run occurs when you [...]

What does EQP mean?

By Bob Elbert|2015-04-27T20:38:31+08:00April 27th, 2015|

EQP means End Quantity Pricing or End Column Pricing. Sometimes manufacturers will offer their products at EQP. This means you [...]

Can you print a certain color?

By Bob Elbert|2015-04-27T20:38:03+08:00April 27th, 2015|

Usually yes. We call that a PMS Color Match. PMS stands for Pantone® Matching System. Most manufacturers can match your [...]

Do I have to pay screen or setup charges every time I buy something?

By Bob Elbert|2015-04-27T20:37:39+08:00April 27th, 2015|

No. Screen charges usually apply only if you are using a logo or special typestyle or fonts. Most manufactures have [...]

What if I want to purchase less than the minimum quantity listed for an item?

By Bob Elbert|2015-04-27T20:37:14+08:00April 27th, 2015|

Many manufacturers will allow you to purchase ½ of the minimum quantity listed. If the minimum quantity is 100 you [...]

Do I have to pay for an order if the imprint is wrong?

By Bob Elbert|2015-04-27T20:37:00+08:00April 27th, 2015|

If the factory made an error in producing your order and it was their fault they will redo the order [...]

How long does a typical order take to be filled?

By Bob Elbert|2015-04-27T20:36:48+08:00April 27th, 2015|

Most orders take 10-15 working days to produce. You will also need to add shipping time onto the order. In [...]

Will you send me an invoice and a copy of my credit card payment?

By Bob Elbert|2015-04-27T20:36:27+08:00April 27th, 2015|

Yes. When all orders are completed we will send you an invoice. If you have paid by credit card we [...]

What are my payment options?

By Bob Elbert|2015-04-27T20:36:15+08:00April 27th, 2015|

We accept checks, money orders, credit cards (Visa, MasterCard, American Express and Discover), and signed company purchase orders. A line [...]

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Return Policy

LYNMAR Enterprises, Inc. stands behind our product and our customers. However, as we deal with customized work, once an item is in production, no changes, cancellations or refunds can be made. We guarantee the product to meet your written specifications. We will not accept returned merchandise unless you received the incorrect product ordered, the product is printed incorrectly or the product is defective or damaged. Please notify LYNMAR Enterprises, Inc. within five (5) of receiving any defective or damaged goods. We will discuss with our suppliers if the promotional item should be printed again or returned for credit. DO NOT return the items to an address on the packing materials or Web site. In many cases the facility processing the return will not be the same one that shipped the goods. Our customer service department will provide you with the specific information you will need. We will be happy take care of any concerns you may have at that time..

Cancellation Policy

Cancellations and Alterations to Existing Orders

Once your Order Acknowledgment has been approved, we cannot guarantee our ability to make cancellations to an order. Naturally, we understand the need to cancel from time to time and we will make every effort to comply with your cancellation request. However, if your order is in process, there will be a cancellation charge of a minimum of $50.00 if your order is canceled prior to production. These charges may include but are not limited to setup charges, artwork preparation charges if provided, and restocking fees if applicable. If the order is canceled after production has commenced, the full charge of order remains. The customer understands that all completed work and costs incurred will be the responsibility of the customer.

Pay No Sales Tax

That’s right, No Sales Tax! Why? Oregon has no Sales Tax.

Oregon is one of the few states in the nation that does not have a statewide Sales Tax. When you buy something for $4.99 you pay $4.99, not $5.24 (figuring 5% sales tax in most states). Keep your money. We do not collect sales tax on any sale no matter what state you live in.

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